Terms and Conditions

This page explains certain legal and regulatory restrictions applicable to the information on this website and in regard to the services we provide.  The information contained on this website is offered to you conditional on your acceptance of these Terms and Conditions and any other notices contained herein without modification.

Restricted Advice

Capel Court Plc will advise and make recommendations for you after we have assessed your needs.  We offer advice on limited types of products from a limited number of companies and servcie providers.  For your protection needs, we offer advice on products from a range of insurers for Life Assurance, Income Protection, Critical Illness, Permanent Health Insurance and Accident & Sickness Protection, which is the widest scope available to us.  A copy of the products recommended and providers used is available upon request.

Conflicts of Interest

Capel Court Plc provide a Discretionary Investment Management service under the trading style name of Balkerne Asset Management which is on our list of providers that we recommend for such services.  For reference pusposes only you my view the services offered by Balkerne Asset Management by visiting their website at: www.balkerneassetmanagement.com

Compliance Information

Capel Court Plc is authorised and regulated by the Financial Conduct Authority (Registered Number 154146).  You can gain access to the FCA’s rules and guidance notes from the following link:  http://www.fca.org.uk

Capel Court Plc is a company registered in England, Number 02686967

Registered Office: 1 Balkerne Hill, Colchester, Essex, CO3 3FG

Content of Website

The information contained on this website has been collated from sources we consider to be reliable and accurate.  Whilst considerable care has been taken to ensure the information contained on this website is accurate and up-to-date, no warranty is given as to the accuracy or completeness of any information and no liability is accepted for any errors or omissions in such information.  All information contained in this website is subject to change without notice.

Nothing contained on this site should be read as constituting investment, legal, tax, or other advice and is not to be relied on in making an investment or any other financial planning decision.  You are strongly recommended to obtain relevant and specific professional advice before making any investment decision.

Linked Websites

Capel Court Plc accepts no responsibility, nor liability for any information contained in any other website accessed via a link from this website, or from which this website is accessed.  Links from or to other websites are intended for convenience only and are accessed at your personal and sole risk.

Product Availability

This website should not be regarded as an offer or solicitation, nor recommendation to conduct investment business, as defined by the Financial Services Market Act 2000, in any jurisdiction other than the UK.  Persons resident in territories other than the UK should consult their professional financial advisers as to whether they require any governmental or other consent and may be subject to local restrictions.

Due to regulatory restrictions Capel Court are specifically not able to provide advice or financial planning services to residents of the United States of America or those who have US citizenship.

Risk Warnings

It is important to note that the value of investments and the income derived from them may fluctuate and an investor may not receive back the amount originally invested.  Rates of exchange may cause the value of investments to go up or down.  Past performance is not necessarily a guide to future returns.  The investments and financial planning services referred to within this website may not be suitable for all investors and if in doubt an investor should seek advice from their professional investment adviser.  Current tax levels and reliefs may change and the value of any relief depends on individual circumstances.

Taxation

Except where otherwise stated, the contents of this website are based on Capel Court’s understanding and interpretation of United Kingdom taxation law and practice.  While we believe this interpretation is correct, we can give no guarantee that tax reliefs and the tax treatment of funds will remain the same in the future.  The value of any tax reliefs will depend on individual financial circumstances and the individual's country of residence.  If you are in any doubt about your tax position, you are advised to consult a suitably qualified tax adviser, accountant, or your local tax office.

Jurisdiction and Governing Law

These Terms and Conditions and any and all contracts concluded under them are governed by and shall be construed in accordance with the laws of England and Wales.  Any dispute arising out of the Terms and Conditions or otherwise between us shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Privacy Policy

We are committed to protecting your privacy and security.  Whenever you provide personal information, we will treat that information in accordance with this policy, current UK Data Protection legislation and internet best practice.

Capel Court Plc is registered under the Data Protection Act 1998 and will never sell your details to anyone else.  Should we wish to use your personal information for an additional purpose, we will always ask you to agree at the point of collection.  If you have already supplied us with personal information, you can change your instructions at any time.

These Terms and Conditions may be amended without notice to you and your continued use of the website following any changes will mean that you accept such changes.

Complaints Policy

At Capel Court we are committed to providing our clients with the highest levels and standards of advice and service at all times.  There may, however, be occasions when you feel this objective has not been met and in the event that you are not satisfied with the advice given or service received and you wish to register a complaint you should write in the first instance to:

The Compliance Officer
Capel Court Plc, 1 Balkerne Hill, Colchester, CO3 3FG.

If you cannot settle your complaint with us, you may be entitled to refer it on to the Financial Ombudsman Service, details of which are:

The Financial Ombudsman Service
Exchange Tower, London, E14 9SR

You may also contact the Ombudsman via phone on 020 7964 1000 (Switchboard), email at complaint.info@financial-ombudsman.org.uk or visit their website at www.financial-ombudsman.org.uk

The Financial Ombudsman Service is free to use and offers an impartial and mediatory approach to resolving disputes involving financial services and products.

Continuous Improvement and Feedback

At Capel Court we passionately believe in the principles of continuous improvement.  We welcome all feedback relating to our website and services offered and will give due consideration where improvements may be of benefit to clients.